This Privacy Policy explains how DeqMeUPP by Manikaara ("we", "us") collects, uses and protects your information when you use https://deqmeupp.com (the "Site") or buy from us.
1. Information we collect
- Details you give us: name, email, phone number, and billing and delivery address when you place an order, create an account, contact us or subscribe to our newsletter.
- Order information: products bought, order history, wishlist and any gift message.
- Technical information: a session cookie that keeps your cart and login working, and basic usage data such as pages visited.
2. How we use it
- To process, ship and deliver your orders, and to send order and delivery updates by SMS, WhatsApp or email.
- To handle returns, refunds and customer support.
- To send offers and newsletters, only if you have subscribed. You can unsubscribe at any time.
- To prevent fraud and keep the Site secure.
3. Payments
Online payments are processed by our payment gateway partner (Razorpay). Your card, UPI or bank details are entered on their secure page. We never see or store them.
4. Sharing your information
We share only what is needed with:
- courier and logistics partners, to deliver your order;
- payment gateways, to process your payment;
- authorities, when required by law.
We never sell or rent your personal data.
5. Cookies
We use essential cookies for your cart, wishlist and login. Blocking cookies may stop the cart and checkout from working.
6. Data security & retention
Account passwords are stored encrypted, and the Site uses a secure connection. We keep order records as long as tax and accounting laws require.
7. Your rights
You can view and update your details in My Account. You can also ask us to correct or delete your personal data, subject to legal record-keeping requirements.
8. Changes to this policy
We may update this policy from time to time. The latest version will always be on this page.
9. Contact us
- Phone / WhatsApp: +91 70270 24505
- Email: support@deqmeupp.com
- Address: Garden View, No. 102, Somanath Lane, off Hill Road, Bandra West, Mumbai 400050
Last updated 5 October 2026.